Refund policy

You get instant access to digital files and a license key, so sales are final once you’ve received them.

If something is genuinely broken, we’ll fix it, and if we can’t, you get your money back.

You were charged twice or by mistake.

The app doesn’t work on your PC (Windows 10/11 with the required tools installed) and we can’t fix it within 14 days of you contacting support.

You didn’t receive your email or files and we can’t resolve it.

Email support@larpings.com within 14 days of buying with your order email and what went wrong. Approved refunds are issued by Dodo Payments to your original payment method; the license key is then deactivated.

Nothing here limits rights you have under your local consumer law.